How small businesses can leverage AI to optimise operations 

Sylvia Colacios

A common misconception about artificial intelligence is that it is expensive, complex, or requires technical l expertise to put into practice. In reality, SMEs can integrate low risk, affordable, easy-to-customise AI tools and platforms that gives them the opportunity to level the playing field with larger enterprises.  

While there are a vast number of AI tools that can help SMEs maximize their efficiency and productivity, here are three areas of your business where you can integrate AI and see benefits to your business right away. 

Customer Experience (CX): 

Employing AI chatbots and customer service automation allows SMEs to enhance their CX by delivering more efficient and satisfying customer service, which in turn generates customer loyalty and drives business growth. AI also allows SMEs to scale their customer engagement and free up resources needed for more critical customer interactions with tools such as: 

Don’t miss out! To continue reading this article become a Knowledge Exchange member for free and unlimited access to Knowledge Exchange content and key IT trends and insights.

Sign up now or Log In

*The images in this post were created using AI.
key account manager
unlock 
the power
related articles
Restricted content
...
Read More
Restricted content
...
Read More
Managed Activation Platform: Remote PC management made easy for your vPro® fleet 
The modern workplace has changed and as a result of hybrid work becoming the norm, your IT team need...
Read More
Roadmap
Development
book a date
unlock
the power
If you are creating a roadmap for your IT infrastructure and need some advice to focus your goals and reach your deadlines, our Account Manager are here to help you, guide you, and put you in contact with the right suppliers. Do not hesitate to get in touch with us today.
COPYRIGHT © 2023 ANTERIAD